By accessing the website at What is in the box, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.

Permission is granted to temporarily download one copy of the materials (information or software) on What is in the box's website for personal, non-commercial transitory viewing only.

The materials on What is in the box's website are provided on an 'as is' basis. What is in the box makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

In no event shall What is in the box or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on What is in the box's website.

To keep our service safe and free of abandoned data, free accounts that have been inactive for 180 consecutive days are automatically scheduled for deletion. "Inactive" means the account has not signed in or otherwise used the service during that period.

Before any account is deleted, we will send up to two reminder emails to the address on file: a first notice approximately 30 days before the deletion date, and a final notice approximately 10 days before. Once the 180-day inactivity threshold is reached, the account is marked for deletion and you have an additional 30-day grace period during which simply signing in will fully restore the account and cancel the deletion.

After the grace period ends, the account and all associated data — including boxes, items, photos, and activity history — are permanently deleted and cannot be recovered. This policy applies only to accounts that have never held a paid subscription. Accounts with current or prior paid subscriptions are not subject to automatic deletion under this policy.

You remain responsible for maintaining a valid email address on your account so that inactivity notices can reach you.

Photo attachments are a feature of our paid plans. If your plan changes to one that does not include photo storage (for example, when a free trial ends without a subscription, or when a paid subscription is cancelled), any photos you have previously uploaded will be kept visible on your boxes and items for 30 days as a courtesy. During this grace period the photos are read-only — you cannot upload, replace, or change them.

After 30 days, those photos and their underlying files are permanently deleted from our systems. Subscribing to a plan that includes photos at any point during the grace period cancels the deletion and restores full photo management.